Privacy Policy

Privacy Commitment

At solenquarix, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our financial planning subscription service.

Information We Collect

We collect the following types of information to provide our services effectively:

• • Contact details including name, email address, phone number, and postal address
• • Financial information relevant to planning consultations and service delivery
• • Communication preferences and service usage data
• • Technical information such as IP address and browser details for website functionality

How We Use Your Information

Your personal information is used for the following purposes:

• • Delivering personalised financial planning consultations and services
• • Communicating about your subscription and providing customer support
• • Improving our services based on usage patterns and feedback
• • Complying with legal and regulatory requirements

Legal Basis for Processing

Under Australian Privacy Principles, we process your data based on:

Primary Basis: Legitimate business interests in providing financial planning services, with your explicit consent where required

Information Sharing

We do not sell your personal information. We may share your data only in the following circumstances:

• • With trusted service providers who assist in delivering our services
• • When required by law or to comply with legal processes
• • To protect the rights and safety of our clients and business

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and analyse usage patterns.

For detailed information, please see our Cookie Policy Cookie Policy.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

Your Privacy Rights

You have the following rights regarding your personal information:

• • Access the personal information we hold about you
• • Request correction of inaccurate or incomplete data
• • Request deletion of your personal information in certain circumstances
• • Request restriction of processing your data
• • Receive your data in a portable format
• • Object to processing for direct marketing purposes

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Subscription data is typically retained for 7 years after account closure.

Children's Privacy

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18.

Policy Changes

We may update this Privacy Policy periodically. Significant changes will be communicated via email or website notice. Continued use of our services constitutes acceptance of the updated policy.

Privacy Contact Information

For privacy-related questions or to exercise your rights, contact us at contact@solenquarix.com or +61-12-248-259.